Meet the Team New Search Neil Robertshaw Property Consultant "Neil who is one of the team members in the agent continuously offers some of the best customer services I have experienced." This comment left on Google review, is why I come to work each day. Although I am the elder statesman of the company, I retain an youthful enthusiasm for all aspects of the property industry. I like to provide a service beyond peoples expectations be they seasoned landlords or first time tenants. I’ve been in Birmingham a while and am amazed at the development that I see all around. Wei Taylor Property Consultant My understanding of great customer service is listening and understanding the needs and wants of my clients, and exceed their expectations. I am awarded a Master Degree in Hospitality Management by Sheffield Hallam University. Communication and orgnisation are my strong suits. My experience in luxury retail sector enhanced my interpersonal skills and ability of serving multi-culture customers. Five star reviews from my clients are the best proof of my hard work. I speak Mandarin, English, and basic Cantonese. I would love to hear from you. Charlene Lowe Property Manager I have a number of years of experience in this role and strange as it may sound, Property Management is all about dealing with people. Tenants, landlords, contractors all need different things at different times. Being a good property manager, I love this daily challenge and enjoy meeting peoples’ expectations. It helps being a mother of 3. Feel free to email or call me directly should you have any questions regarding your property management.